Video Name & Type

ID #

Description

Length

Year

Course

Avoiding Computer Pains & Strains

211

This short course provides information on how to reduce physical stress while using a computer.

Intro to ISDN, ATM, & Broadband Transmission

210

The purpose of this course is an introduction to the concepts and usage of ISDN.  The videos and text explain how the network is moving from voice telephony services of today into ISDN, and how the network will move in the future from ISDN to Broadband or B-ISDN services.  The video and text also contain an overview to ATM technology and how it relates to B-ISDN.

Human Resource/ Customer Service

A Positive Approach to Discipline

341

Discipline means punishment.  It's been like that for ages.  But this video suggests that the old formula may be a waste of time and money.  What supervisors really need to concentrate on is solving the problem behavior.  This video shows how to focus on respect and responsibility, creating a platform where the employee who's creating a problem agrees to be the one who solves it.

24 Min.

2004

"Attitude" It's Your Choice!

371

Low morale and poor productivity will hurt the ability of your organization to compete effectively.  This simple, yet motivational storyline program enforces the idea that a great attitude doesn't just happen, 'but it purely a matter of choice.  Join our character Steve as he's tempted by his devil self and aided by his angel self while facing some on-the-job boredom.

13 Min.

2005

Avoiding Legal Problems in Hiring & Firing

5

Ensure that supervisors follow fair hiring and firing practices. Examples of topics covered: Steps in the Hiring Process, Interviewing, Negligent Hiring, Conviction and Arrest records, Discrimination, Guide To Pre-Employment Inquiries, Drug Testing, Discharging and Employee, Progressive Discipline, Wrongful Termination, and Infliction of Emotional Distress. Sample worksheets included in an accompanying booklet.

45 Min.

1    1998

Building Cooperation: How Everyone Can Win

6

When people cooperate on the job, everyone wins.  Individuals work more efficiently and get ahead, teams reach their goals and the organization prospers.  Improve overall cooperation by learning how to: Enhance personal success by working toward a team goal; Build mutual respect by relying on one another’s strengths; Cultivate an atmosphere where contributions and rewards are ahead and over come situations and attitudes that block cooperation.

15 Min.

1999

Canine Conduct: Ethics in the Workplace

367

Was it all just a dream?  Joe comes to realize that some of the ethical shortcuts he's been taking around the office could come back to haunt him.  It's time to raise his level of integrity. Cartoon meeting opener.

5 Min.

2005

Change in the Workplace

7

Coping with change is always a challenge.  Help management & staff understand the process and focus on the positive: Introducing change to employees; Healthy vs. negative reaction to change; Capitalizing on opportunities during change.

15 Min.

1996

Communicating with Customers

8

This video will show your employees how to: Solve customer problems more quickly and completely; Avoid the “So What” response that frustrates customers; Use a simple conversational technique to discover what customers really want; Display positive nonverbal cues that reinforce your credibility; Build loyalty by guiding customers toward solutions; Turn questions about your competition into opportunities to showcase your strengths and Encourage return business by making complex transactions painless.

21 Min.

1999

Communicating with Irate Customers

9

Employees will appreciate this clear guidance in handling one of the most difficult work situations, an angry customer. Help them diffuse it efficiently: Handling complaints: calming the irate customer with apologies, empathy, acknowledgment errors; Problem solving rather than blaming; Why customers quit buying: importance of attitude; Documentation of customer problems; Seeing a complaint as an opportunity; Commandments of business: our dependence on customers and relating to them on a human level.

14 Min.

1997

Communicating with People on the Job

10

You’ll discover how to: Handle conflict successfully – whenever it occurs; Prevent the kind of misunderstanding that can hurt working relationships; Disagree without projecting a negative attitude; Deliver honest criticism without offending others; Channel the frustration that can make you lose your cool; Gather key information to discover how others perceive you; Build your reputation as an expert communicator and Use a ‘silence cushion’ to ensure that you fully understand the message.

25 Min.

1999

Communications

11

Develop more effective communication between supervisors and employees: Two-way communication and giving/getting feedback; Set an example and get involved; Listen, investigate, & provide solutions; Avoid criticism in front of others; Choose discussion over argument

21 Min.

1995

Communications Skills for Supervisors

12

7 Min.

Customer Diversity: All Dogs are Created Equal

358

Joe displays a lapse in judgment by assuming the low potential of a prospective customer based solely by the customer's poor use of English in an email message. Cartoon meeting opener

3 Min.

2004

Customer Relations Improvements

13

Motivates & trains employees to make that additional effort to provide excellent customer service: Following up on orders; Handling difficult customers; Taking initiative, and much more.

20 Min.

1998

Determining Callers Needs

285

Listening skills and questioning techniques are both critical components to providing superior customer service. This popular program teaches the six basic steps to becoming a more effective listener plus identifies six effective questioning skills, plus how and when to use them effectively. Content includes how to use open-ended/closed-ended questions, probing questions, echo question and identifying the disguised responses which cover a customer's real issue.

25 Min.

2003

Dogversity: Diversity in the Workplace

356

Diversity finally comes to Houndville! A new team member who doesn't look or act like the rest has the staff at Lincoln Funds up in arms. A gentle way to drive home an important message that differences make us stronger. Cartoon meeting opener

4 Min.

2004

Effective Telephone Techniques 

14

Describes how to use the telephone, fax and electronic mail. Covers all phases of the communications from facial expression, pacing, and tone to which party disconnects first.

15 Min.

1999

EMail Communications: Barking Up the Wrong Tree

359

Joe sends his pal a scalding e-mail message about their boss...only to wish he had double-checked who the message was actually going to.

3 Min.

2004

Escape From Voice Mail Jail 

298

Some people love voice mail. Others hate it. Is voice mail a curse or a cure? No matter how you feel the fact is that fewer than 30% of business calls reach their intended party on the first try. Usually, this means voice mail. This program addresses the many benefits of voice mail and teaches viewers the most effective type of greeting to leave on their system along with the best messages to leave on others' voice mail.

24 Min.

2003

Essential Elements of Internal Customer Service

348

The value of offering great customer service isn't up for debate.  But what about internal customers ... our coworkers?  Employees either serve customers directly or they serve someone who does.  It's critical for superior service to begin within the walls of your organization.  This program illustrates the six essential elements for improving internal customer service and helps employees realize we are customers to each other.

18 Min.

2004

Five Forbidden Phrases 2.0

288

Don't tell customers what you can't do, tell them what you can do. Your staff will learn the Five Forbidden Phases® of Customer Service followed by the Positive Alternatives they should be using instead. By following the techniques in this program your team will prevent service mishaps before they occur.

18 Min.

2003

Four Cs of Coaching Skills

287

Demonstrates ways to improve performance management and explains the difference between training, coaching, and counseling.  Effectively illustrates a variety of customer service related coaching situations.  This video will assist in developing the coaching skills of managers, supervisors, team leaders and coworkers within your organization.

23 Min.

2003

From Curt to Courteous 3.0

286

Employees who handle customers over the telephone have a unique situation. They don't have the visual reference points like body language and facial expressions. This program teaches the importance of non-visual communication and emphasizes the keys to understanding and being understood on the phone. Viewers will understand how their words, voice, and tone all affect the caller's impression of your organization. Part two applies these ideas with the concept of "Business Friendly" customer service.

23 Min.

2003

Getting Things Done Through People

339

"If I want the job done right. I have to do it myself!"  We've all heard this line.  But if you’re totally swamped with work, or getting further and further behind, now's the time to apply the principles of empowerment.  Why is it important to delegate?  What can you hand off?  Who is the best person to take on the job?  When should you delegate?  How can you maintain control of an assignments? Where is delegation appropriate?  Empowering your people allows you the time to take on new challenges yourself, thereby growing in your own career.  It also improves opportunities for your staff, encouraging new commitment and enthusiasm for their jobs.  This video program gives you the tools to become, not just a delegator, but an "emperor."

21 Min.

2004

Handling Complaints & Irate Customers

15

Complaints are an opportunity to improve existing service and begin delivering quality service.  Identifies basic problem solving skills, complex problem and irate customers handling skills.  Introduces the concept of self-task and CLASS ACT

12 Min.

1999

How to Avoid Emotional Leakage 2.0

293

Have you ever had a bad day and then barked at a coworker? Or worse yet, at a customer? It's like getting mad at Peter but taking it out on Paul. We call it Emotional Leakage and this short awareness program will help viewers realize how damaging this behavior can be. Seeing Emotional Leakage from a third party point of view will raise your staff sensitivity to this widespread problem. Includes both customer and coworker vignettes.

7 Min.

2003

How to Deal with the Foreign Accent 2.0

297

It's easy to want to rush foreign accent customers to avoid dealing with the extra effort needed to assist them. But superior customer service needs to be offered to ALL customers, not just the easy to understand ones. This program explains that all callers are created equal and offers techniques which will make communications easier with foreign language customers. Realistic vignettes and characters make this program a powerful sensitivity builder.

12 Min.

2003

How to Give & Receive Criticism

16

You’ll discover how to avoid confrontations by using the right words; Pose questions to let others draw the right conclusions; Get into a problem-solving state of mind; Harness your vocal power to build a supportive environment; Focus on specifics to prevent criticism from being taken personally; Accept criticism with a positive attitude and Listen without judgment.

18 Min.

1999

How to Handle the Irate Caller 2.0

295

This best selling customer service video program includes a highly effective four point plan for calming irate callers and maximizing their situation. Trainees will first learn that irate calls are nothing personal. The customer is upset at a problem, not at the CSR. This program includes the proven ASAP technique for handling irate callers. Also covered are the reasons why you should never make excuses and what to do if a customer begins swearing.

11 Min.

2003

How to treat Every Caller as a Welcome Guest

294

Targeted at receptionists and frontline staff. Whoever answers your organization's phone IS THE COMPANY to your customers. Explains how extremely important their role is. Your customers will likely never talk with the CEO, but many will interact with your frontline personnel. So who has the bigger role in impressing your customer? Includes valuable how-to skills such as creating positive first impressions, speaking clearly, acknowledging the caller's request, speed is NOT success and the proper way to place callers on hold.

10 Min.

2003

In an Instant - Volume #1

267

·  How to discipline effectively

In an Instant - Volume #2

268

• How to be an effective time-manager
• How to sell effectively
• How to hire effective people
• How to terminate an unproductive employee
• How to run an effective meeting

In an Instant - Volume #3

269

• How to give feedback
• How to get a commitment for action
• How to be an effective motivator
• How to help people be effective decision makers
• How to help your people manage stress effectively

In an Instant - Volume #4

270

• How to delegate effectively
• How to deal with conflicting employees
• How to strengthen interpersonal impact
• How to deal with procrastination
• How to deal with closed-mindedness

Keep your Paws to Yourself: Sexual Harassment

368

After taking part in a pilot sexual harassment training course, Karen visits another part of her building only to discover that many other people in the organization are badly in need of the same enlightenment on subtle sexual harassment. Cartoon meeting opener

5 Min.

2005

Listen & Win: How to Keep Customers Coming Back

17

This video will help you become the listening expert that customers truly appreciate.  Discover powerful techniques and practical tips to help you: Improve customer satisfaction by using the three C’s of listening; Develop a listening attitude that helps you better relate to customers; Overcome the three most common customer complaints; Use focus-in questions to help customers communicate their needs and See beyond a customer’s words and focus on the true message.

14 Min.

1999

Obedience Training: Valuing Learning Opportunities

357

When Joe is asked to attend a training session he confuses it with the chance to get some rest and relaxation....only to later learn he should have been paying attention! Cartoon meeting opener

4 Min.

2004

Office Cell Phone Use "Muzzle that Cell Phone"

373

Joe's brand new cell phone is missing.  In backtracking his previous day's use, Joe recounts issues of mishaps and inappropriate cell phone usage.  Will he learn his lesson? Cartoon meeting opener

5 Min.

2005

On Incoming Calls 3.0

284

Updated version of the entry-level phone skills video which launched the company. This best selling title covers unnecessary transfers, unanswered phone, how to put callers on hold, avoiding cliff hangers and getting the name every time.  The basic essentials for front line telephone contact staff.  Includes the classic "Please Release Me" skeleton and the hilarious "Hallelujah" scene.

18 Min.

2003

Performance Appraisals: Getting Results

338

In this video two different companies address their performance appraisals shortcomings.  While a landscaping business begins to formalize a review process, its client, a large established company, works to make its own performance appraisal process more effective.  Viewers will learn the advantages of following a formal process; the importance of fairness and consistency; proper preparation techniques; methods of motivating the tope producers; how to deal with under-performers; and the value of employee feedback.

18 Min.

2004

Political Animal: Avoiding Touchy Topics

355

When Joe decides to make his political views known, it ends up costing his company a valued client. This episode illustrates why it's never a good idea to discuss religion, politics or social issues in the workplace.  Cartoon meeting opener

4 Min.

2004

Preventing Sexual Harassment (Managers & Supervisors) or (Employees)

301

Proactive Customer Service 2.0

291

There are basically three levels of service in the world. Do your customer contact employees deliver passive, average, or proactive service to your customers? Passive is doing the bare minimum. Average aims at being about the same as everyone else. Proactive means being above average and using warmth and personality to exceed customer expectations. This popular video training program teaches the importance of high energy, enthusiasm, rapport building and cross selling.

19 Min.

2003

Reducing Careless Errors: Dog Gone It!

354

Joe is excited when he's put in charge of developing the company's new marketing brochure. Unfortunately, he rushes the project along and neglects to proofread it before it's printed. Whoops!  Cartoon meeting opener

4 Min.

2004

Resolving Conflicts in the Workplace

345

Six powerful techniques are explained and demonstrated.  Some of these methods may be familiar - for example, replacing the accusatory "You are..." with the expressive "I feel...."  Other techniques are probably new to viewers, who can watch scenes that show these six methods being used to resolve conflicts in common workplace situations.  Learn how to: Set limits that build mutual respect; Use key words and phrases that establish a spirit cooperation; Build win/win relationships; Minimize manipulation, harassment; and intimidation.

37 Min.

2004

Safety in the Office "Safety Patrol"

374

A recent string of office mishaps, accidents and injuries has the team of Lincoln meeting about ways to reduce workplace injuries.  It's decided that much greater awareness and more common sense are the prescription.

5 Min.

2005

Seven Keys to a Positive Mental Attitude

381

This video helps viewers gain awareness that a great attitude isn't something that magically happens.  Rather, it's an active choice which people make in advance about how they are going to deal with life's events.  The seven key points and review quotes after each segment will set the stage for better attitudes around the workplace.

25 Min.

2005

Sexual Harassment - Workplace Hustle

21

Ed Asner hosts this winner of NY & San Francisco International Film Festivals.  Helps meet requirements of Title VII of the 1964 Civil Rights Act.  Avoid lawsuits, adverse publicity, high turnover of trained personnel and low morale.

34 Min.

1997

Sexual Harassment at Work is Not Play

19

Protect your company through education - ignorance is no help to you!  Sexual harassment issues are often subtle but the penalties are devastating, so you cannot be without this video, which covers: Clear-cut prevention guidelines: don’t do, think or say something that is not work-related; Definition and interpretation of sexual harassment; Recognizing and dealing with potential harassment; Social acceptance nor freedom of speech protect harassers legally -- harassment violates civil rights.

55 Min.

1998

Sexual Harassment in the Workplace - Identify. Stop. Prevent

18

This video will leave no question in the minds of your employees about what constitutes sexual harassment—and how to prevent it.  Shows awareness and prevention, now updates to include the most recent guidelines and court rulings, provid3s dramatic vignettes illustrating key training points, reinforced with important definitions and explanations provided by an expert.    (Presenter Guide and Handout for employees)

24 Min.

2000

Sexual Harassment: It Can Happen Here

320

19 Min.

2003

Sexual Harassment: What Your Employees Need to Know

20

Sexual Harassment is against the law and costly to all those involved.  Educate your employees.  Includes: Definition of sexual harassment and workplace examples; Clear communications: your employees can confront a harasser; Reporting harassment: encourage internal reporting, rather than involving the legal system

8 Min.

1997

Sexual Harassment? You Decide.

321

22 Min.

2003

Six Cardinal Rules of Customer Service 2.0

289

In Cooperstown, NY there's the Baseball Hall of Fame. In Canton, OH there's the Football Hall of Fame. Now, your staff can take a trip through the Customer Service Hall of Shame! Viewers will meet the men and women responsible for originating some of the worst customer service habits which plague the planet today. Watch Joanie Jargon baffle her caller with an unending array of internal codes and abbreviations. See Bob Backwards put his paperwork before his customers. You'll recognize each inductee and your team will want to avoid duplicating their error! Accurate and humorous vignettes.

18 Min.

Solving Problems on the Job

22

This video, you’ll learn how to: Motivate a “Deadweight” to live up to expectations; Confront “Backstabbers” who attempt to undermine team efforts; Discourage intimidation tactics with an easy-to-use three step approach; Respond to ‘Know – It - Alls tactfully using proven, four-step technique; Encourage chronic complainers to look for solutions before they gripe; Deflect co-workers who believe their social needs are more important than your work and Put the ’10 Guidelines for Affecting Behavior Changes’ to work for you and everyone in the workplace

26 Min.

1999

Supervising in the Drug-Free Workplace

113

Designed to help supervisors identify drug problems with their employees.  Complies with the Federal Drug Free Workplace Act.  It will show you some warning signs to look for in a drug abuse environment.

18 Min.

Telephone Communications Skill

24

Details the following: Correct greeting; Handling angry customers in a positive manner; General customer service; Transferring calls; Outgoing calls; Voice mail; Taking messages; Cellular telephone skills; and Handling threatening callers.

14 Min.

1998

Telephone Customer Service

340

Set in a real-world call center, this program teaches skills necessary for smooth, professional customer service over the phone.  It shows both the right way and the wrong way to make a good impression on customers and handle calls successfully.  You will learn ten value skills - listening effectively, extending courtesy, avoiding the wrong impression, using the customer’s language, gathering customer information, managing technology, writing effective email, preparing a mental script, and closing the conversation.  Being a CSR is a tough job.  This program will help you be more effective - increasing your won job satisfaction and reducing stress in the process.

26 Min

2004

Telesales Tips From A to Z

290

Perfect for CALL CENTER situations! No matter if your staff handles inbound or outbound customer inquiries; this program is loaded with twenty-six powerful techniques, skills and ideas which will be of immediate help to everyone in a customer service or telesales position. Topics in the content-rich title include recognizing the difference between features and benefits, avoiding weak words, closing questions, being naturally inquisitive, avoiding one-word answers, the power of attitude and so much more. Topics are divided up into 26 easy to use, one minute sections.

33 Min.

That's Just Rude! - Exploring the Rudeness Matrix

370

Ask someone to recount a recent poor service experience and chances are they'll include the term "rude."  What exactly constitutes rude behavior?  Must it be intentional?  Can you be rude by not taking action?  This video explores the various types of rudeness according to the Rudeness Matrix and also raises awareness as to how one's actions can be perceived as rude.  Humorous vignettes make this video a must-see.

14 Min.

2005

The Service Mentality

347

The importance of learning and practicing proven service techniques is obvious.  Apart from the actual skills and techniques, why is that some people seem like "naturals" when it comes to providing great customer service?  This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service.  A terrific awareness building program!

23 Min.

2004

The Supervisor & the Troubled Employee

23

Take a pro-active stance in identifying and dealing with problem workers: Identifying symptoms and attitude problems; Improving attitude, behavior & performance; Reducing accidents and injuries.

17 Min.

1998

Video One - Understanding your Unique Contribution to the Organization

342

Today's role of the receptionist is explained.  Learn what values the receptionist is explained.  Learn what values the receptionist brings to the company that no on else can.   Learn how to stay up-to-date with technology and change.

2004

Video Three - Developing Powerful Self-Management Tools

344

Learn the dynamics of handling change and adapting.  Organizational skills are explained along with effective time management.  Learn how to deal with stresses inherent with the receptionist duties.

2004

Video Two - Mastering Communications

343

The power if the receptionist: the receptionist as an information gateway.  Learn result-focused communication and telephone techniques.  Learn about body language, voice, and other elements of communications, as well as barriers to theses.  Gain four guidelines on how to tactfully say "no."

2004

We are Customers to Each Other 2.0

296

Why do some people feel it's okay to mistreat a coworker? WACTEO - We Are Customers To Each Other! This selection will help your team to think about internal customer service. Most everyone would agree that superior service needs to begin inside the walls of your organization.

11 Min.

What's Wrong with this Picture?

292

The mother of all Discussion Catalyst programs! This program features ten short vignettes which put your group in charge of identifying a variety of customer service blunders. After recognizing the mishap, it's then up to your team to suggest the appropriate improvements. This flexible training tool has many possible uses; As a pre-test or post test to any customer service training class, as a self-study module or as a role playing tool for managers practicing to coach in these situations.

16 Min.

Worker's Comp: Controlling Cost

131

Workers Comp cost continue to skyrocket - get practical, expert advice on the expense: The hidden costs of on-the-job injuries, minimizing Workers Comp cost: checklist including practices to reduce hidden factors, negotiating to get the insurer’s best deal, safety program & employee health policies.

11 Min.

1996

Safety

"Get the Dirt" - Damage Prevention Awareness

379

Produced by the Common Ground Alliance, National Underground Locators Association and the construction and utilities industries to promote awareness of underground locating, damage and prevention.

2005

Aerial Lift

25

Attention grabbing incidents and real-life situations were filmed in chemical and manufacturing facilities, refineries and municipalities.  This video covers: Scissor lifts, truck mounted units, Key areas to inspect before operation, surveying the worksite for potential hazards, evaluating safe weather conditions, vehicle stabilization and traveling, safe work practices on platforms, proper use of outriggers and working near electrical lines.

13 Min

2000

Aerial Work Platform Safety

346

·       How to mount and dismount the platform safely.

l15 Min.

2004

Alcoholism in the Workplace

208

Animal Awareness Training

26

Reduce driving accidents caused by improper response to an animal crossing the road: Hazards of both hitting an animal on the road and swerving to avoid it; Warning signs of animals in the area; Options if an animal is in the driving path: proper techniques for road, traffic and weather conditions; Action to take if an animal is hit.

15 Min.

1997

Armed Robbery

27

10 Min.

2000

Asbestos Awareness

277

Your workers will gain a respect for the hazards and learn to follow safe procedures when working in areas that may contain asbestos. Asbestos: Awareness includes footage of maintenance and janitorial activities where asbestos could be present.

Asbestos Threat

28

Designed for general awareness, this video explains: What asbestos is; Where it is found and what can be done to reduce exposure to this carcinogen.  Includes work setting, schools, homes and structures.

8 Min.

1995

Avoiding Dog Bites

29

Preparing yourself for when a dog may be present.  Observing the premises and the dog’s behavior.

16 Min.

1995

Back Injury Prevention Program

193

Back Injury, Preventing

32

17 Min.

Backhoe - Loader

306

With a focus on increased productivity; the video is the next level of training for the operator with some experience.  Volume II to the backhoe/loader safety video. TIPS for planning the job, TIPS for Trenching / Backfilling, TIPS for efficient loader use, Pre-op checklist

16 Min.

Backhoe Safety & Loader Safety

30

Encourage attention to safety and correct use: Personal protective equipment; Inspection and maintenance checklists; Operation rules, including startup, driving, transporting, refueling and more; Digging: positioning, noting utilities, moving soil, loading dump trucks

8 Min.

1999

Backhoe Safety & Operations

31

Encourage attention to safety and correct use of this versatile equipment: Personal protective equipment; Equipment capabilities and limitations; Inspections and maintenance checklists; Operation rules, including startup, driving, transporting, refueling, and more; Digging: positioning, noting utilities, moving soil, loading dump trucks.

8 Min.

1996

Basic First Aid for Supervisors

186

11 Min.

Behavior - Based Safety Series Preview

216

11 Min.

Blood Borne Pathogens - Annual Retraining

192

Produced specifically to meet retraining requirements.  Covers standard and: Blood borne diseases; Exposure Control Plan; Emergency procedures; Signs, labels and PPE.

14 Min.

1997

Blood Borne Pathogens Aid Hepatitis

33

17 Min.

Blood Borne Pathogens for Non-Healthcare Workers

191

All employees, even those that are not considered high-risk, must become aware of the hazards of bloodborne pathogens.  Definition of bloodborne pathogens, HBV, HIV, and AIDS.  Transmission Routes.  Preparation for emergencies, first aid.  Housekeeping and waste disposal

12 Min.

Blood Borne Pathogens Overview

198

Tells you what you need to know about OSHA standards.  It covers plans, engineering, and work controls, PPE, universal precautions, vaccinations, training, counseling, and recordkeeping.

1997

Bloodborne Pathogens

312

What to do if Exposed

15 Min.

2003

Box Cutter Safety

34

Encourage awareness of the safety hazards involved with this useful but dangerous tool - think of them as finger cutters! Includes: Keep extremities out of the cutting path; Care in changing blades; Storage and carrying box cutters; Good judgment and unsafe act elimination.

7 Min.

1996

Brush Chipper Operations & Safety Training

276

Building Evacuations

281

Because a successful building evacuation requires the calm co-operation of all personnel, this program has been designed for wide spread usage within the organization to make all staff aware of the correct procedures. As part of an induction program, or ongoing safety training, this program can add a great deal to discussion and understanding of evacuation procedures.

12 Min

Carbon Monoxide Update

35

This poisonous gas cannot be smelled, tasted or seen, and almost all industries are exposed to it:  CO poisoning systems, effects and stages; Potential problem areas for CO buildup; Combustion process location, ventilation, machinery efficiency, electrical equipment; and CO labeling & cylinder care.

10 Min.

1999

Carpal Tunnel Syndrome

36

Help your employees avoid pain and lost work time due to this preventable nerve condition: Symptoms: pain, tingling, poor gripping; Hand anatomy & protection of median nerve; Syndrome causes: discoloration, fracture, edema, aging or repetitive motion; Risk reduction: gripping, exercise, awareness; Early diagnosis, treatment and surgery.

14 Min.

1996

CDL Road Test

188

10 Min.

Chainsaw Maintenance & Safety

37

Every chainsaw operator should always be aware of the dangers which relate to the operation of a chainsaw. The combination of a regularly maintained chainsaw with the correct personal and operational safety procedures should ensure trouble free and successful operation of the saw.

15 Min.

2000

Child's Play

365

2004

Climbing Wooden Poles

38

Communicating for Safety

39

10 Min.

Computer Usage

40

Examines common cumulative trauma disorders, including carpal tunnel syndrome, tendentious and rotator cuff injuries.  Shows how to make changes, which can help prevent injuries.

10 Min.

1999

Confined Safety

42

Every year there are serious accidents involving confined spaces in the workplace. A significant number of these are fatal and it is not uncommon for accidents to result in multiple fatalities. In order to reduce the number of confined space accidents we

15 Min.

2000

Confined Space Entry

41

17 Min.

Confined Space Entry - No Time for Error

366

Attendant responsibilities

17 Min.

2004

Conflict Communications Skills

353

The Conflict Communication Skills video shows employees how to diffuse a hostile and potentially violent situation. It teaches techniques for defusing hostility in someone who may be getting angry or verbally abusive so violent situations can be avoided.

14 Min.

2004

Consequences of Driving Under the Influence

187

10 Min.,

Construction Safety Orientation

313

Housekeeping, Vehicle traffic, Excavations, and Hot work

19 Min.

2003

Controlling Exposure to Blood Borne Pathogen

43

Comply with OSHA 1910.1030 by providing this required training.  Updated video covers: Transmission routes; Exposure Control Plan, Hygiene and work practice, including handling and disposal of sharps and other waste; Engineering controls; Prevention techniques: PPE, HBV vaccination and others; Exposure situations.

18 Min.

1997

Customer Accidents & Third Party Liability

45

Well-prepared employees can save you costly lawsuits!  Educate your employees what to do in the event of an accident where non-employee may make a claim:  Quick and thorough fact gathering; No admission of liability; Limit first aid and no injured transportation; Communicating with and around the party involved; Accident reporting, including witnesses photos, observations.

13 Min.

1996

Dark Ages of Safety

46

Sure to be a favorite!  This unique and attention-holding video features classic black and white footage to illustrate the history of some of today’s hot safety topics.  Increase safety awareness in your own company, as employees see awareness grow among professionals in recent history.  Covers accident investigation, retraining, safety meetings and committees, record keeping, machine guarding, PPE, ergonomics, emergency preparedness and more.

12 Min.

1996

Dealing with Manual Handling

238

10 Min.

Depression: define It, Defeat It

206

Digging Danger VIII Accident Ambush

47

This video covers two cases of excavator damage to water main and three cases involving gas lines.  A water main hit that flooded downtown New York consists of footage that was shot by the contractors involved.

12 Min.

1998

Digging Dangers - Accident Avalanche

219

Dramatized the magnitude of the incredible number of accidents involving damage to underground lines by excavators.  Stimulate discussion.

7 Min.

2001

Digging Dangers - Anatomy of an Accident

220

Described by many views as the best safety video they have ever seen.  This tape features a contractor whose crew was involved in an accident that killed three people.  His insights are incredible.

15 Min.

2001

Digging Dangers - Demonstrations

222

Viewers like the demonstration of vacuum excavating and directional boring.  Also includes actual footage from a tragic accident where a road grader operator was killed when he struck a gas pipeline, plus several other fatal accidents.

20 Min.

2001

Digging Dangers - Fire, Water & Fiber

217

The infamous Indianapolis gas explosion that damaged 80 home, destroyed 6 and killed I resident is depicted at length, including aftermath scenes of the damaged pipe.  DDIX also contains an on-camera gas explosion and two major fiber optic cable cuts.  New York City water main rupture that washed away curb-to-curb section is shown.  

8 Min.

2001

Digging Dangers - Interview & Marking

221

Includes on-site interviews with equipment operators describing their worst accidents and how they might be avoided.  Demonstrates how signs, flags, paint and marking tape are used to alert excavators to the presence of underground lines.

15 Min.

2001

Digging Dangers -Hits & Misses

218

A directional boring accident that damaged or destroyed 86 homes in Maryland is covered.  Also covered is a major phone cable cut in Texas, and a sewer collapse in Minnesota.  New technology to help excavate more safely is presented in the form of a soft

14 Min.

2001

Digging Dangers XIII - Digger Nightmare

311

The infamous Indianapolis gas explosion that damaged 80 home, destroyed 6 and killed I resident is depicted at length, including aftermath scenes of the damaged pipe.  DDIX also contains an on-camera gas explosion and two major fiber optic cable cuts.  New York City water main rupture that washed away curb-to-curb section is shown.   This video also depicts a power cable cut that blacked out the offices of Underground Focus magazine.

30 Min.

Directional Boring Safety

48

11 Min.

1997

Disaster Preparedness: What to do if it Happens

49

19 Min.

Disaster Readiness

299

Filmed during an actual emergency response drill at Dow Chemical in Midland, Michigan, Scenes of fire rescue, chemical vapor release, emergency first-aid situations, evacuations, and coordinated emergency team responses will teach your employees the importance of being prepared for any emergency situation.

14 Min

Driver Compliance: Employees

334

Driving accidents, even minor fender-benders, result in lost productively and absenteeism.  Help prevent the serious and costly impact driving accidents have on your employees and your company by promoting safe driving techniques.  This video covers all major safety guidelines including:  How to handle hazardous conditions, stopping distances, skid control techniques, safe following distances.

17:5 Min.

2004

Driver Safety: The Blindfold Effect

375

The causes of rear-end collisions and how they can be prevented. Why backing-up accidents occur and how they can be avoided. The dangers drivers face at intersections and how to make adjustments when approaching them.

18 Min.

2005

Driving - Risks and Responsibilities

328

2003

Driving Bad Weather

333

Presents common weather-related driving problems from the point of view of the driver.  It discusses and demonstrates many different bad weather driving situations and what to do if one is encountered while driving.  Topics covered: Driving on icy roads, how to handle your vehicle in thunderstorms and standing water, driving in thick fog.

17 Min.

2004

Drug & Alcohol in the Workplace

261

It is commonly agreed that at least 10% of the entire workforce suffers from some form of drug dependency problem. This 10% figure is also seen by most to be on the increase.

15 Min.

Drug Awareness Training Part 1 & 2

212

Drug Testing Awareness

314

Why testing for alcohol and other drugs is required for transportation workers, Importance of maintaining a drug and alcohol free workplace PART I of two

12 Min.

2003

Drug Testing Awareness - Supervisors

315

How to maintain an ongoing drug testing program PART II of two

14 Min.

2003

Drug Testing in the Workplace

207

Drug-Free Workplace

50

Familiarize staff with the dangers of drugs as well as your drug policy: Drug abuse and its impact on the workplace; Drug-Free Workplace Act of 1988; Using drug tests while respecting employees rights; workplace drug testing process; Available counseling, rehabilitation and employee assistance programs; and Drug policy violation and consequences.

19 Min.

1999

Electrical Hazards & Trees

278

Electrical Safety in the Workplace

257

27 Min.

Electrostatic Discharge

168

Designed to help companies meet the Electro Static Discharge Association guidelines and covers manufacturing and service environments including clean rooms and high-voltage hazard areas.

37 Min.

1998

Emergencies: Hurricanes, Tornadoes & Floods

51

Natural disasters threaten the lives and property of thousands each year, being prepared for these emergencies can make a critical differences.  Contains: Before, during and after a disaster; Emergency supplies: types & quantities; Disaster watches vs. warnings; and Drills and staying informed to protect yourself.

16 Min.

1999

Emergency Boom Lowering

52

Demonstrates various methods for lowering a bucket truck boom in an emergency. It also demonstrates ways that a bucket operator can escape from an elevated bucket if the boom cannot be moved.

11 min.

Employee Safety Orientation

53

Meet OSHA requirements for training in general hazards regarding proper clothing, personal protective clothing, machine guarding, accident reporting, and much more.  Works as either a new -hire orientation or a refresher for experienced employees.

15 Min.

1995

Ergonomics

54

Covers the major elements in developing a successful ergonomic program: Worksite analysis: Identify hazards, patterns, potential problems; Developing an ergonomic checklist; Control techniques at all levels; Medical management & training.

7 Min.

1995

Ergonomics 2000

55

Covers computers and workstations.  Improper equipment adjustments can lead to discomfort and injury-ultimately causing lost workdays.  Make sure employees minimize the strain placed on their bodies.  Stretching mini-breaks for comfort, customizing the workspace, and following the ergonomic checklist.

13 Min.

2000

Ergonomics Awareness

56

This video stresses the key role employee’s play in identifying ergonomics concerns and making adjustments to their work habits & processes.

10 Min.

1999

Ergonomics the Practical Approach

260

Applied properly, ergonomic principles will improve productivity, morale, health and safety. This program is suitable for all in the workforce for an introduction to ergonomics and to reinforce the principles that must be employed when addressing ergonomic problems.

15 Min.

ESD Control Video

57

Designed to help companies meet the Electro Static Discharge Association guidelines and ISO 9000 requirements and covers manufacturing and service environments including clean rooms and high-voltage hazard areas.

28 Min.

1998

Excitement of Snowmobiling

58

Discusses safe snowmobile habits.

23 Min.

Extension Ladder Safety

59

Inform employees about the most critical procedures to follow when handling, climbing or working at the top of a ladder: Necessary precautions and decision-making BEFORE climbing begins; Ladder extension above the strand; Belt buckle rule; Use of warning devices; Ladder placed against poles and proper tests.

9 Min.

1997

Eye care & Safety

60

Educate employees to safeguard their eyes using correct protective gear for hazards: Flying particles: glasses, goggles, face shields, care for particles in the eye; Corrosive/chemical splashes: goggles, face shields, eye wash use; Hazards: sources, specialized PPE, eye damage, eye strain causes and prevention; Care of personal protective equipment.

12 Min.

1997

Fall Protection

61

Describes the use of fall protection systems so that employees who must work at elevated locations are protected from serious injuries.  The discussion focuses primarily on typical concerns associated with the safe and proper selection, use, and core of personal fall arrest systems.

18 Min.

Fall Protection

316

Using several different types of fall arrest equipment in work sites across the country creates an awareness and respect for the potential hazard with your employees. The program explains: Anchor points, Full body harness, Rope grabs, Lanyards, Lifelines

11 Min.

2003

Falls in the Workplace

240

Every year there are numerous accidents involving falls in the workplace - some of these accidents result in severe injuries. In the worst cases they result in fatalities. In order to reduce the number of fall type accidents at work we need a fundamental

12 Min.

Fire Extinguisher - Fire Prevention 2000

63

Give employees in-depth knowledge of fire extinguisher types, including new water mist to replace Halon, and how to properly use them.  Covers: Fire Basic/fire triangle; Using fire extinguishers: PASS; Descriptions/classes of fires; and Tips for fire prevention & emergency action.

18 Min.

1999

Fire Extinguishers - Training Update

64

Gives employees in-depth knowledge of fire extinguisher types, including new Water Mist to replace Halon, and how to properly use them.  Covers: Fire basic/fire triangle; Using fire extinguishers: Pass; Descriptions/classes of fires; Tips for fire prevention and emergency action.

18 Min.

1998

Fire Extinguisher Basics

62

Fire Extinguishers: How & When (DVD)

388

The "PASS" system and other firefighting procedures.

15 Min.

2006

Fire in the Workplace

65

Lack of personal responsibility may account for the US leading industrialized nations in rate of death from fire.  Emphasizes prevention with dramatic footage and personal accounts and covers the leading causes of workplace fires: Electrical fires: problem areas & inspections; Arson: don’t be a target of this $$$ crime; Smoking: tips to minimize this hazard; Surviving a fire: stay low, know evacuation routes, fire extinguishers training.

20 Min.

1995

First Aid

66

This authoritative new video is designed for all first aid training classes.  It combines dramatic first aid emergencies with an instructional classroom format to effectively teach the audience how to handle emergency situations.

60 Min.

1999

First on Scene

67

This film is not intended to make emergency medical technicians of all motorists, but, instead, concentrates on the role of motorists in initiating the EMS process and helping to control the scene of an accident area to prevent additional crashes until official agency representatives arrive to take charge.

6 Min.

1999

Fitness/Wellness

68

Using the “road” to health as a metaphor. Help employees make improvements, one step at a time.  Reduce lost work days: Assessing personal health risks; Eating right, exercising and overcoming stress; Avoiding smoking, alcohol and drugs; and Making a plan

12 Min.

1999

Flex & Stretch

69

Using the “road” to health as a metaphor. Help employees make improvements, one step at a time.  Reduce lost work days: Assessing personal health risks; Eating right, exercising and overcoming stress; Avoiding smoking, alcohol and drugs; and Making a plan for a health, gradual changes.

13 Min.

2000

Foot Safety

327

2003

Forklift Basics

70

18 Min.

Forklift Operator Training & Safety

326

Forklifts are an essential workhorse for many companies and their safe operation should never be taken for granted.  This video covers: Engineering principles, safety checks, loading & unloading, stability, safe driving practices, attachments, parking and refueling & recharging.  The principles of forklift stability are clearly shown by the use of computer animations.

16 Min.

2003

Forklift OSHA Regulations

72

Ensure you are complying with all OSHA regulations, which apply to forklifts, mostly found in 1910.178.  Includes legal language and: Personal protective equipment; Fuel and battery safety; Safety around trucks and railroad cars; Vehicle training and operations, Safety platform requirements, Safe loading and stacking; Daily inspection and maintenance.

18 Min.

1996

Forklift Safety OSHA Final Rules

71

The BEST video now available covering all the new rules.  Be in compliance.  Includes: Specialized training & certifications of all operators; Safe operating procedures: mounting, spotter, inclines and parking; Forklift stability; center of gravity, operating surface; and Refueling common types of forklifts.

17 Min.

1998

Forklifts: Operator Safety

361

Tips for working near pedestrians and other forklifts.

20 Min.

2004

Front End Loaders & Backhoe Safety

92

Hazard Assessment

73

Hazard Assessment For Supervisors & Mgmt

74

This video provides information on how to conduct the required workplace hazard assessments included: and extensive assortment of support material to help organize and present the training program.

12 Min.

1998

Hazard Communications in the Workplace

76

Meet retraining requirements. Specifically designed for OSHA’s 1910.1200. Covers: Definition of hazardous Material; Written HazCom plan: what it includes; Labeling: importance, requirements; Material Safety Data Sheets: contents and use.

17 Min.

1998

Hazard Communications Right-to-Know

75

This straight forward video will give your employees a clear message - do not neglect chemical dangers on the job!  Encourage them to use the hazard communications information you provide: Hazardous material definition & OSHA Sfty Std; Labels: information on them, following instructions; MSDS: section-by-section information; Labeling new containers, using labeled materials; Important safety tip; never mix chemicals.

14 min.

1998

Hazard Communications, Intro

205

HAZCOM

282

HazCom Label Your Right-to-Know

77

HazCom Labels & MSDS

78

HazCom Training for Employees

265

18 Min.

HazCom: KHAZ Talk Radio

167

15 Min.

HazCom: Right to Know (DVD)

387

Types of physical and health hazards. How chemicals enter the body. How to read the information contained on chemical labels. Material Safety Data Sheets (MSDS). Wrong way / right way vignettes designed to drive home the message.

17 Min.

2006

Head Injury, Preventing

204

Heat Stress I

79

Encourage your staff to take the necessary precautions against heat stress.  Heat is dangerous – don’t take chances! Body response to heat, physical and mental; Heat-relate illness: symptoms and first aid for heat stroke, heat exhaustion and fainting; Precautions: replace water and salts, avoid alcohol, take breaks.

10 Min

1996

Heat Stress II

80

Common sense approach and features preventive measures for reducing the chances of suffering from heat-related disorders such as heat cramps, heat exhaustion and heat stroke. How to body handles heat, Types of heat-related disorders, Preventive symptoms, and helping co-workers suffering form heat stress.

14 Min.

2000

High Stakes

81

Demonstrates the importance of checking wooden poles for damage both above and below ground level prior to climbing.  In this reenactment of a neat fatal accident, the line mechanic involved properly sounded the pole with his hammer and checked the down guys for tension, however, he neglected to probe the below ground level for evidence of shell rot and decay.

17 Min.

High Voltage Safe Work Practice

83

What to do if a co-worker cannot let go of an energized part

15 Min.

High Voltage Safety Awareness

82

approach distances.

16 Min.

Highway Worker Zone Safety

307

15 Min,

Holiday Hazards in the Home

84

Help your employees avoid the dangers of the season with this checklist of common sense safety rules.  Ensure they remain accident-free and healthy: Home decorations and the hazards; Safe meal preparation; Alcohol use during the holidays; Concerns when purchasing toys.

12 Min.

1998

Homicide in the Workplace

85

Homicide is the 3rd largest cause of workplace death nationwide.  Help staff minimize the risk: Preventing in-house violence: minimizing stress, no tolerance of violence or threats, safe hiring practices; Preventing robbery/assault: security, lighting, customer service. Cooperation with assailants; Reporting safety issues, problem employees.

17 Min.

1996

Horizontal Directional Drilling (HDD) Safe Work Practices

383

This safety DVD provides valuable information on how to prevent accidents and injuries related to HDD operations. Job Planning, Hazards, Site Prep, Back Reaming, Electrical Strikes, Other Strikes, Cutting Poly Pipe, Traffic, Boring Machine Safety.

24 Min.

2005

How to Control Back Pain

184

10 Min.

How to Inspect, Tie Down, and Secure Cargo

310

Number of tie-downs, weights, types of cargo etc.

28 Min.

2004

How to Investigate an Accident

86

All accidents, however minor, and even near misses should be investigated to see patterns and prevent future accidents: Collection of facts: interview, photos, equipment inspection; Analysis: assigning codes, maintaining data base, looking for patterns.

13 Min.

1995

How to Prevent Falls

87

12 Min.

Hunting Safety

88

I Chose to Look the Other Way

352

Verses from the poem are meshed with the video's action to deliver a stimulating safety message.

12 Min.

2004

Identifying Fire Hazards

182

2004

Industrial Ergonomics

213

13 Min

It Always Happened to the Other Guy

253

21 Min.

It never Occurred To Me

322

4 Min

2003

It Only Takes a Second

258

4 min.

It's Your Back

89

Lively, visual, interactive, packed with state-of-the art information.  Includes on-screen pop quizzes, activities log and: 3 curves, importance of muscles & Stress reduction; Proper sitting, standing, walking & sleeping; Proper lifting, carrying, pushing, pulling, squatting & bending; 4 factors to reduce risk of back pain; Stretching/warming up; and Basic First Aid.

30 Min.

1998

Job Safety Analysis

274

The program also contains a practical example of how a JSA is conducted.

10 Min.

Killer Bees, Wasp & Spiders

90

Help employees protect themselves from these insects. Covers when/why a bee is likely to attack & how to defending oneself, treatment for bee stings and spider bites, recognizing sting/bite reactions.

37 Min.

1997

Ladder Safety

91

Because a ladder is a basic & uncomplicated tool, employees sometimes lose respect for the potential hazards associated with ladder use.  This video covers selecting the proper ladder for the job, inspecting defects, proper set-up.

6 Min.

1999

Ladder Safety

271

This program has been designed for general training for all personnel who use ladders.

12 Min.

Ladder Safety: Every Step Counts

384

Each year accidents involving ladders send over 130,000 people to emergency rooms for treatment and cause an estimated 300 deaths.

16 Min

2006

Ladders, Poles & Scaffolds

189

14 min.

Large Equipment Safety

224

Safe use of front-end loaders, backhoes and general purpose tractors is covered in this thorough video, which includes: Pre-operation safety check, jobsite inspections; Safe Operations on slopes and in high-traffic areas, avoiding roll-over and tipping;

20 Min.

LO/TO for Affected Authorized Employee

94

Covers 1910.147 and helps ensure employees are following safe work practices.  Improper lock-out/tag-out can be deadly and employees need to be aware: Lock-out/tag-out procedure; Electric, hydraulic and pneumatic systems; Energy types and characteristics;

16 Min.

2000

Loader-Backhoe 1, Operator Safety

235

This video deals with loader-backhoe safety and is designed specifically for operators.  It covers the most common mistakes and accidents involving these machines, as well as loading, transporting, utility dangers and rollover accidents.

20 Min.

2001

Loader-Backhoe 2, Worker Safety

236

This video addresses the need for a set of practical guidelines for the many other trades that work with the loader-backhoe on a daily basis.  It should be noted that more than half of the injuries and deaths associated with these machines involve laborer

20 Min.

2001

Lock Out/ Tag Out

93

Manual Handling

300

Detailed description of manual handling, The problems and how injuries are caused, The types of injuries and more

Material Safety Data Sheet

95

OSHA requires that Material Safety Data Sheets be available to employees for each hazardous chemical they use.  This video will guide your staff in understanding the information MSDS provides, including complete coverage of each section and how to use them to protect oneself.  Encourage your lab employees to use them correctly!

14 Min.

1998

Motor Fleet Maintenance Safety

203

Noise-Induced Hearing Loss - No Second Chance

96

Describes the ways in which noise-induced hearing loss can adversely affect a person’s life.  Demonstrates a basic understanding of how sound is transmitted through the ear.  Explains how prolonged and short-term loud noises can result in hearing loss.  Why it is important to wear hearing protective equip. While working in areas with noise.

16 Min.

Office & Computer Ergonomics

202

11 Min.

Office Ergonomics

98

Proper posture, Effective ways to prevent injuries

16 Min.

Office Fire & Evacuation - Are you Prepared?

283

This program demonstrates what to do in an emergency situation. Evacuation procedures with reference to high-rise offices. Safety procedures for the mobility impaired. Rescue and first aid measures, correct use of fire extinguishers.

17 Min.

2004

Office Safety Essentials

350

Tips on correct workstation design including chairs, desks, keyboards and monitors. Safety issues such as manual handling, housekeeping, electricity, equipment safety and slips and trips. Psychological hazards in the modern office environment such as stress. Emergency response, fire emergencies and extinguishers, bomb threats and “office rage”.

19 Min.

2004

Off-the-Job Safety "Fun in the Sun"

97

Creates awareness for potential hazards and provides safety tips for warm weather activities such as boating, water skiing, jet skiing, roller balding, softball and more.  Create safe attitude for your employees’ weekend activities for off-the-job injuries have less effect on the company.  Avoiding injuries during physical activities, Fireworks and ignitable substances, Water sports safety, handling hazardous substances, and preventing overexertion and sunburns.

18 Min.

2000

One Will Die: The John Martin Story

376

This powerful program brings a dramatic true story to life in an unforgettable illustration of the horrific injuries and life-changing consequences that resulted from John's unsafe work practices and poor safety attitude.

20 Min.

2005

Personal Protective Equipment

99

For employees, this video teaches when to use PPE, what equipment to use, how to use it and maintain it properly, and more.

22 Min.

Personal Protective Equipment

275

This program is designed for all personnel who are required to wear personal protective equipment. It is a general program suitable for induction or to reinforce the need to wear items of personal protection.

18 Min.

Pole Safety

100

information, which could prevent a serious accident.

24 Min.

2001

Positive Safety Attitude

201

Powered Hand Tool Safety

272

18 Min.

PPE

337

Designed to raise awareness of how to assess hazards and choose the appropriate PPE.  Use, storage and maintenance of PPE is also given.

18 Min.

2004

PPE: The Right Choice

382

This video features actual workers who recall how the choices they made about personal protective equipment had an impact on their lives.  Using PPE is a required part of our job, but ultimately you must make the right choice on whether to use it or not.

16 Min.

2005

Pre-trip Inspection

185

9 Min.

Propane Safety

101

understand safe use & handling of propane. Includes properties of propane, approved transport cylinders, proper use, refilling tanks & cylinders, and hazards of escaping propane.

11 Min.

1997

Propane Safety

331

2003

Reasonable Suspicion Testing Training for Supervisors

323

2005

Recognition, Evaluation & Control of Hazards

266

13 Min.

Respirations & How to use Them

102

respirator use; Positive and negative air test; Types of protection; disposable masks, full and half masks, air-supplied respirators.

12 Min.

1995

Respirators Safety (Non-Humorous)

200

Respiratory Protection

103

Train employees exposed to breathing hazards about the respirator protection they must use.  Explains respiratory system functioning and exposure effects: Medical exam & training for respirator use; Positive and negative air test; Types of protection; disposable masks, full and half masks, air-supplied respirators.

20 Min.

2000

Right-of-Way Mowing

237

20 Min.

Road Rage

317

You’ve seen the news stories. Odds are you’ve witnessed it yourself, since nearly 80% of all drivers have been verbally abused by another driver. Road rage and aggressive driving have jumped off the headlines and into your morning commute. Experts predict